Terms of Service

Terms And Conditions

These are the terms and conditions subject to which we allow you to use Our Website. By visiting or using Our Website, or signing up for our services, you agree to be bound by them. You may not use Our Website if you are under the age of 18 years.

If you violate these terms we may terminate your use of Our Website, bar you from future use of Our Website, cancel your order, and/or take appropriate legal action against you.

We are I-Consent Ltd, a company registered in Ireland, number 701540.

Our address is Orlagh House, Gunny Hill , Rathfarnham, Dublin , D16VF38 

VAT Registration Number: IE3805080QH

You are: Anyone who uses Our Website or buys from us.

Please read this agreement and our “Product Licence Terms” carefully and save both documents. If you do not agree with our terms and conditions, you should leave Our Website and stop using our products and Services immediately.

It is now agreed as follows:

1. Definitions

In this agreement, the following words shall have the following meanings, unless the context requires otherwise:

“Content”	means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.
“Intellectual Property”	means intellectual property owned by us or by any third party, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, copyrights, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights or for which application for registration has been made in any country.
“Our Website”	means the entire computing hardware and software installation that is or supports our website including any communication or peripheral system. It includes any website of ours, and all web pages controlled by us.
“Post”	means place on or into Our Website any Content or material of any sort by any means.
“Licence”	means a licence granted by us to you in the terms of this agreement for use of a Licensed Product.
“Licensed Product”	means any product, material or thing offered for Licence by us on Our Website, whether or not bought by you. A reference to “Product” shall be a reference to all or part of a Product or to a Product changed by you in any way.
“Service”	means any service we sell from time to time, whether or not connected to a Licensed Product.

1. Interpretation

In this agreement the following meanings apply unless the context otherwise requires:

1. a reference to a person includes a human individual, a corporate entity and any organisation which is managed or controlled as a unit.
2. a reference to a person includes reference to that person’s successors, legal representatives, permitted assigns and any person to whom rights and obligations are transferred or pass as a result of a merger, division, reconstruction or other re-organisation involving that person.
3. the headings to the paragraphs and schedules (if any) to this agreement are inserted for convenience only and do not affect the interpretation.
4. any agreement by either party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;
5. a reference to an act or regulation includes new law of substantially the same intent as the act or regulation referred to.
6. these terms and conditions apply to all supplies of Licensed Products by us. They prevail over any terms proposed by you.
7. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
8. Basis of Contract
   1. If you use Our Website in any way on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
   2. When you buy a Licensed Product, you are in fact buying a licence to use that Licensed Product. The terms of use vary from one Licensed Product to another and are contained in our “Product Licence Terms”. That Licence is supplemental to this agreement and to be read with this agreement to provide the full agreement between us.
   3. In entering into this contract you have not relied on any representation or information from any source except Our Website.
   4. Unfortunately, we cannot guarantee that every Product advertised on Our Website is available. If at any time a Product becomes unavailable, we will immediately refund any money you have paid.
   5. There is no contract between us for any free service, so you do not become a client by using any free service and we are not liable to you in any way resulting from your use of any free service.
   6. The price of any Licensed Product or Service may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy that Licensed Product or Service.
   7. You agree that you are bound by these terms (or the latest version of them) for all future contracts with us, whether ordered through Our Website or in some other way.
   8. You now agree that you commit a breach of this contract if you seek repayment of money paid to us by asking your credit card provider to credit back a payment made to us, without attempting to seek repayment from us first. In that event, you agree that you will owe us first the sum charged to us by our payment service provider and secondly a sum based on time spent at € 100 per hour in dealing with your breach. You also agree that this provision is reasonable.
   9. The Contract between us comes into existence at the earlier of:
      1. when we write to you to confirm that your order has been delivered; or
      2. when you download the Licensed Product, you have bought.
   10. We may change this agreement and / or the way we provide a Product, at any time. If we do:
       1. the change will take effect when we Post it on Our Website. You are advised to check this page from time to time.
       2. if you make any payment for Licensed Products or Services in the future, you will do so under the terms posted on Our Website at that time.
9. The price
   1. The prices payable for the Licensed Product and Services are clearly set out on Our Website.
   2. The price charged for any Licensed Product or Service may differ from one country to another. You may not be entitled to the lowest price unless you reside in the qualifying country.
   3. Prices are inclusive of any applicable value added tax or other sales tax.
   4. Charges for Services are fixed whenever it is reasonably possible for us to ascertain the price.
   5. When we do not provide fixed charges for the Service, we will charge by the hour. In that case all work done, including all letters, e-mails, faxes and telephone calls made and received will be charged on a time basis in minimum units of one tenth of an hour.
   6. Estimates of charges will be provided to you wherever possible.
   7. You can find our hourly charging rate, time travel rate and motor mileage rate on Our Website. Other travel costs will be re-charged at cost incurred.
   8. Our Services require payment in advance in every case.

Note: you can keep our charges low by providing full instructions and avoiding unnecessary contact.

1. Security of your credit card

We take care to make Our Website safe for you to use.

1. Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
2. If you have asked us to remember your credit card details in readiness for your next purchase or subscription, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.
3. Cancellation and refunds

This paragraph applies if you buy as a consumer as defined in the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. Provided the Regulations apply to the transaction concerned, then the following terms apply to the contract.

1. We now inform you that information relating to all aspects of our Products and Services is not in this document but in our marketing material, whether that is in the medium of Our Website or in hard copy.

Please note that following sub paragraphs apply to the Services we offer for sale on Our Website.

1. The following rules apply to cancellation of your order:
   1. If you have ordered our Service but we have not yet started to work for you, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and we will return any money due to you.
   2. If you want us to start work before 14 days has passed, you can opt out of your cancellation right. To do that you have to instruct us to start your work as soon as we can. We have provided a form and a full explanation of the procedure at the end of this document.
   3. If you have ordered our Service and we have started to work for you, you may cancel your order without giving a reason, at any time within 14 days of your order. You must tell us that you wish to cancel.
   4. if you do so, you will owe us for work done to the date of cancellation and any money spent on your behalf.
2. In any of the above circumstances, we will return any money due to you within 14 days.

Please note that following sub-paragraphs apply only to a Licensed Product you download or which we send as an email attachment.

1. If you buy a Product which is delivered to you in soft copy, whether by download, or email or some other medium, the law provides that you can opt out of your right to the 14 day cancellation period. Of course, we will not accept your order unless you agree to lose your cancellation right.
2. You do this by instructing us to arrange delivery immediately, or as soon as we can. If you do that, we will send your Product immediately and you lose your right to cancel your order.
3. By accepting these terms, you now agree that you are instructing us to deliver immediately and you understand that, in doing so, you lose your right to cancel your order within 14 days.
4. This paragraph does not affect your rights in the event that the Product is faulty.
5. Liability for subsequent defects
   1. Please check the Product received from us immediately you download it / install it / use it.
   2. If you find an error or defect in the Product, you must tell us by email message to support@iconsent.ai or Support@Bounce.support
   3. The procedure to report an error or defect is as follows:
      1. you must report to us as soon as any defect is discovered but not later than six months from receipt by you.
      2. before you report to us, please carefully re read the manual, processor requirements, system compatibility to confirm that there is definitely a defect in the Product.
      3. please tell us clearly what is the fault you complain of, when it first became apparent or arises, and other information to enable us to identify or reproduce it.
   4. If we agree that the Product is faulty, then we shall:
      1. fix the issue within 14 days and immediately send a new copy to you, or
      2. refund the full cost you have paid.
6. Content you Post to Our Website

You agree that you will not use or allow anyone else to use Our Website to Post any Content which is or may:

1. be information which could promote or assist any unlawful purpose;
2. consist in commercial audio, video or music files;
3. be illegal, obscene, offensive, threatening or violent;
4. be sexually explicit or pornographic;
5. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
6. solicit passwords or personal information from anyone;
7. be used to sell any goods or services or for any other commercial use;
8. include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;
9. be incomplete or inaccurate or submitted otherwise than as requested by Our Website;
10. link to any of the material specified above, in this paragraph.
11. Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove Content which does not comply with these terms.

In addition to the restrictions set out above, Content must not contain:

1. hyperlinks, other than those specifically authorised by us;
2. keywords or words repeated, which are irrelevant to the Content Posted.
3. the name, logo or trademark of any organisation other than yours.
4. inaccurate, false, or misleading information.
5. How we handle your Content
   1. Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at [link to privacy policy].
   2. If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control over who sees it or what anyone does with it.
   3. Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.
   4. You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.
   5. Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
   6. You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
   7. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
   8. Please notify us of any security breach or unauthorised use of your account.
6. Removal of offensive Content
   1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.
   2. We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.
   3. If you are offended by any Content, the following procedure applies:
      1. your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email;
      2. we shall remove the offending Content as soon as we are reasonably able;
      3. after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
      4. we may re-instate the Content about which you have complained or not.
   4. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
   5. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.
7. Security of Our Website
   1. If you violate Our Website we shall take legal action against you.
   2. You now agree that you will not, and will not allow any other person to:
      1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
      2. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;
      3. download any part of Our Website, without our express written consent;
      4. collect or use any product listings, descriptions, or prices;
      5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
      6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;
      7. share with a third party any login credentials to Our Website.
   3. Despite the above terms, we now grant a licence to you to:
      1. create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon you’re not portraying us or any Product or Service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
      2. you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.
8. Interruption to I-Consent service
   1. If it is necessary for us to interrupt our service, we will give you reasonable notice where this is possible and when we think the down time is such as to justify telling you.
   2. You acknowledge that I-Consent service may also be interrupted for many reasons beyond our control.
   3. You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to our service.
9. Intellectual Property
   1. We will defend our Intellectual Property rights in all countries.
   2. Except as provided in our Product Licence Terms, you may not copy, modify, publish, transmit, or sell, create derivative works from, distribute, perform, display, or in any way exploit any of our Intellectual Property or that owned by any third party and accessible to you via Our Website.
   3. You may not use our name or logos or trademarks or any other content on any website of yours or that of any other person.
   4. You agree that at all times you will:
      1. not cause or permit anything which may damage or endanger our title to any of our Intellectual Property;
      2. notify us of any suspected infringement of the Intellectual Property;
      3. indemnify us for any loss or expense arising from your misuse of the Intellectual Property;
      4. not use any name or mark similar to or capable of being confused with any name or mark of ours.
10. Disclaimers and limitation of liability
    1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.
    2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
    3. We sell Licensed Products and Services in good faith. But we make no representation or warranty that any Licensed Product or Service will be:
       1. useful to you;
       2. of satisfactory quality;
       3. fit for a particular purpose;
       4. available or accessible, without interruption, or without error.
    4. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.
    5. We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.
    6. We make no representation or warranty and accept no responsibility in law for:
       1. malfunction in any hardware of yours;
       2. malfunction in any Licensed Product provided by us unless you can prove that it was defective when you received it from us;
       3. the provision or failure to provide any firewall;
       4. accuracy of any Content or the impression or effect it gives;
       5. delivery of Content, material or any message;
       6. privacy of any transmission;
       7. any act or omission of any person or the identity of any person who introduces himself to you through Our Website;
       8. any aspect or characteristic of any goods or services advertised on Our Website;
    7. Our Website includes Content Posted by third parties. We are not responsible for any such Content. If you come across any Content which offends you, please contact us via the “Contact us” page on Our Website.
    8. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first.
    9. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services or Licensed Product concerned.
    10. This paragraph (and any other paragraph which excludes or restricts our liability or provides an indemnity to us) applies to our directors, officers, employees, subcontractors, agents and affiliated companies, as well as to us. 
    11. If you become aware of any breach of any term of this agreement by any person, please tell us by [state action required]. We welcome your input [but do not guarantee to agree with your judgement.]
    12. Nothing in this agreement excludes liability for a party’s fraud.
11. You indemnify us

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

1. your failure to comply with the law of any country;
2. your breach of this agreement;
3. any Content you Post to Our Website;
4. any data you send or upload to Our Website for storage or any other purpose;
5. a breach of the intellectual property rights of any person;
6. your failure to conform to any relevant Internet protocol;
7. any use of your site for a purpose forbidden by this agreement;
8. any act, neglect or default by any agent, employee, licensee or customer of yours;
9. a contractual claim arising from your use of the Licensed Products;
10. and for the purpose of this paragraph, you agree that the cost of our management and technical time is properly recoverable and can reasonably be valued at € 100.00 per hour without further proof.
11. Dispute resolution

In this paragraph the term “ADR Provider” means an approved body under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015.

The following terms apply in the event of a dispute between the parties:

1. If you are not happy with our services or have any complaint then you must tell us by email message to support@iconsent.ai or Support@Bounce.support or an updated address which you will find on Our Website.
2. Detailed information about our complaint handling procedure is at Our Website.
3. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
4. We can propose an ADR Provider or will listen to your proposal. If you are in any way concerned, you should read the regulations at: http://ec.europa.eu/consumers/odr/.
5. Miscellaneous matters
   1. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
   2. You undertake to provide to us your current land address, e-mail address and telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.
   3. If you are in breach of any term of this agreement, we may:
      1. terminate your account and refuse access to Our Website;
      2. issue a claim in any court.
   4. Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
   5. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
   6. Any communication to be served on either of the parties by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving party has last sent e-mail: within 72 hours if no notice of non-receipt has been received by the sender.

1. So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.
2. The validity, construction and performance of this agreement shall be governed by the laws of Ireland and you agree that any dispute arising from it shall be litigated only in Ireland.

Product Licence Terms

We are Ireland, a company registered in Ireland , number 701540 .

Our address is Orlagh House, Gunny Hill , Rathfarnham, Dublin , D16VF38 

VAT Registration Number: IE3805080QH 

You are: Anyone who buys a Licence from us.

These are the agreed terms

These Product Licence Terms are supplemental and additional to the above terms and conditions (the “T&C”) relating to use of Our Website. By buying or using any Licensed Product, you agree to be bound by them.

1. Definitions

In this agreement, the definitions in the T&C apply. In addition, the following words shall have the following meanings, unless the context requires otherwise:

“Copy or Publish”	with reference to a Licensed Product, means reproducing or publishing in whole or in part, using any means, in any medium. It includes breaking up, changing, cropping or any other change or use as part of some other created work.
“Restrictions on Use”	means first, the restrictions set out in this agreement and second, all restrictions or limitations arising from choices you made at the time of purchase. These may relate to limitations on use, territory, duration, or any other choice which defines the Licensed Product.
“Third Party Owner”	means an owner of a Licensed Product which is not owned by us.
“Licence”	means a licence granted by us to you in the terms of this agreement for use of a Licensed Product.
“Licensed Product”	means any product, material or thing offered for Licence by us on Our Website, whether or not bought by you. A reference to “Product” shall be a reference to all or part of a Product or to a Product changed by you in any way.

1. Interpretation

The interpretation and definition provisions of the T&C apply also to this agreement.

1. The Licence
   1. You confirm that you have authority to enter into this agreement and have obtained all necessary approvals to do so.
   2. In entering into this contract you have not relied on any representation or information from any source except that on Our Website.
   3. We do not offer the Licensed Products in all countries. We may refuse a Licence if you live in a country we do not serve.
   4. If any information you give us is inaccurate, your Licence is automatically terminated and no refund of money will be due to you.
   5. Subject to the terms of this agreement, we grant to you a Licence to use a Licensed Product.
   6. This Licence is limited by the Restrictions on Use. You agree to comply with all Restrictions on Use no matter how communicated to you.
   7. No express or implied licence of the Licensed Product or any other material is granted to you other than the express Licence granted in this agreement.
   8. Any continuation of your Licence by us or by you after the expiry of one year is a new contract in the terms then shown on Our Website. Your continued use of our Licensed Product after that shall be deemed acceptance by you of the changed Product, system and/or terms
2. Limitations and permissions on Licences
   1. You must not sub-license a Licensed Product.
   2. You must not Copy or Publish a Licensed Product except as specifically allowed in this agreement.
   3. You may not allow any other person to use a Licensed Product except in the situation or context for which you have bought it.
   4. You may not represent or give the impression that you are the owner or originator of any Licensed Product.
   5. You may not remove any identification or reference number or other information which may be embedded in any file of a Licensed Product.
   6. Every publication or appearance of a Licensed Product on a website must be protected as far as the law allows by separate, specific or general provisions against copying or publishing. We allow you to use the definition of “Copy or Publish” used in this agreement.
   7. You may not use a Licensed Product:
      1. except for the use specified at the time of purchase;
      2. in a context which is pornographic;
      3. containing a human model in any way which might degrade that person in the eyes of a reasonable viewer;
      4. in part or as a whole, as a logo or otherwise to incorporate it in any intellectual property of yours;
      5. in an application for mobile/cell phone use, except as part of a marketing programme based on a website;
      6. for a secondary use, for example on social networks;
3. Freedom to use

Despite the above limitations, you may copy a Licensed Product:

1. once for the purpose of system maintenance or to show or share with some other person who has a business interest in it;
2. to a contractor of yours whose contract is to work on the project or purpose for which you have bought the Licensed Product. In this case the Licence extends only to that project or purpose. If this happens, you remain liable to us in every way for the acts and omissions of your contractor. We advise you to obtain an appropriate agreement from your contractor to protect you in this regard.
3. Copyright and other Intellectual Property
   1. You agree that at all times you will:
      1. not cause or permit anything which may damage or endanger our title to any Licensed Product or other Intellectual Property or the title of any Third Party Owner whose work has been made available to us as a Licensed Product;
      2. notify us of any suspected infringement of the Intellectual Property.
   2. If you use a Licensed Product in a way not allowed by this agreement we may take legal action anywhere in the World. If loss to us or any other person results from your wrongful action, you will be liable to pay.
   3. If we terminate the Licence on account of your breach, you agree that you will:
      1. immediately stop using the Licensed Product;
      2. destroy all copies of the Licensed Product in your possession or control;
      3. destroy any work of yours derived from a Licensed Product.
   4. To give us assurance that you are using the Licensed Product in accordance with the terms of the Licence, you agree that you will give us copies of your works and materials containing or using a Licensed Product. We will give you 14 days’ notice of this requirement. You agree also to provide access to relevant pages which have restricted access or are fire-walled.
   5. If we reasonably believe that you are using a Licensed Product outside the scope of this Licence, you agree to provide written confirmation of your compliance, in a form to be drawn by us.
4. Assignment
   1. You may not assign, delegate, sub-contract, mortgage, charge or otherwise transfer any or all of its rights and obligations under this agreement without our prior written consent, except that:
   2. You may assign and transfer all your rights and obligations under this agreement to any person to which you transfer all of your business, provided that the assignee undertakes in writing to the other party to be bound by your obligations under this agreement.
5. Third Party Owners and additional restrictions

Some Products offered for Licence on Our Website are owned by Third Party Owners and not by us. Where that is indicated, the following additional provisions apply:

1. the price of the Licence includes a sum payable by us to the Third Party Owner;
2. you have no obligation to make payment to the Third Party Owner;
3. we are the agent of the Third Party Owner and accept all obligations and liability to you in connection with the Licensed Product;
4. you remain liable to the Third Party Owner, through us, for compliance with this agreement;
5. in any event when you may be liable to the Third Party Owner for breach of this agreement, you will indemnify us for all cost and liability arising from our relationship with the Third Party Owner, our acting as his agent, or your buying a Licensed Product owned by him.
6. Miscellaneous matters
   1. At any time if we decide in our absolute discretion that you have failed to comply with any of the terms of this agreement, we reserve the right to terminate this agreement without refunding to you any payment made.
   2. In some jurisdictions you may not use a human image without the consent of that person. That may apply to any person or only to a model. The permission is generally known as a “release”. You alone are responsible for obtaining any necessary release and for paying any fees due.
   3. Our Licensed Products are marked on Our Website with a notation as to whether a release may be necessary. If not marked, you may take it that the Licensed Product in question has not been released.

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Privacy Policy

I-CONSENT LIMITED Privacy Policy

Version	Date	Summary of Changes	Updated By
1.0	2023-04-11	Initial release	Gareth Morgan

At I-CONSENT LIMITED (Company Register Number: 701540), located at Orlagh House, I-CONSENT LIMITED Privacy Policy

Document Title: Privacy Policy

Document Reference Number: I-CONSENT-PP-001

Version Number: 1.0

Date of Issue: 10/7/23

Author: Gareth Morgan

Approval Authority: Turlough O Donnell

Website privacy notice

Privacy Notice

This is the privacy notice of I-CONSENT LIMITEDCompany Number: 701540 

Date of Incorporation: 11/08/2021, (‘we’, ‘our’, or ‘us’).

Our registered office is at Registered Address: Orlagh House, Gunny Hill , Rathfarnham, Dublin , D16VF38. 

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website and through social media platforms and online retail platforms.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Data Protection Officer

We have appointed a data protection officer (‘DPO’) who is responsible for ensuring that our privacy policy is followed.

If you have any questions about how we process your personal data, including any requests to exercise your legal rights, please contact our DPO, [DPO’s Gareth Morgan] at [info@iconsent.ai].

Personal data we process

1. How we obtain personal data

The information we process about you includes information:

1. you have directly provided to us
2. that we gather from third party databases and service providers
3. as a result of monitoring how you use our website or our services
4. Types of personal data we collect directly

When you use our website, our services or buy from us, [for example, when you create an account on our website,] we ask you to provide personal data. This can be categorised into the following groups:

1. personal identifiers, such as your first and last names, your title and your date of birth
2. contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
3. account information, including your username and password
4. payment information, such as a debit or credit card number and expiry date and bank account details
5. records of communication between us including messages sent through our website, email messages and telephone conversations
6. marketing preferences that tell us what types of marketing you would like to receive
7. Types of personal data we collect from third parties

We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.

The additional information we collect can be categorised as follows:

1. information that confirms your identity
2. business information, including your business trading name and address, your company’s registered number (if incorporated), and your VAT number (if registered)
3. information that confirms your contact information
4. reviews and feedback about your business on other websites through which you sell your services
5. unsolicited complaints by other users
6. Types of personal data we collect from your use of our services

By using our website and our services, we process:

1. your username and password and other information used to access our website and our services
2. information you contribute to our community, including reviews
3. your replies to polls and surveys
4. technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
5. usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
6. transaction information that includes the details of the products services you have bought from us and payments made to us for those services
7. your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.
8. Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, we may aggregate usage information to assess whether a feature of our website is useful.

However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notice.

1. Special personal data

Special personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

It also includes information about criminal convictions and offences.

We do not collect any special personal data about you.

1. If you do not provide personal data we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.

In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal data, and to notify you of the basis for each category.

If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal data.

We may use it in order to:

1. verify your identity for security purposes when you use our services
2. sell products to you
3. provide you with our services
4. provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

1. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including [job opportunities and] our products and services, you provide your consent to us to process information that may be personal data.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us info@iconsent.ai. However, if you do so, you may not be able to use our website or our services further.

We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.

1. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

1. whether the same objective could be achieved through other means
2. whether processing (or not processing) might cause you harm
3. whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

1. improving our services
2. record-keeping for the proper and necessary administration of our business
3. responding to unsolicited communication from you to which we believe you would expect a response
4. preventing fraudulent use of our services
5. exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property
6. insuring against or obtaining professional advice that is required to manage business risk
7. protecting your interests where we believe we have a duty to do so
8. Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal data.

1. Information we process to protect vital interests

In situations where processing personal information is necessary to protect someone’s life, where consent is unable to be given and where other lawful bases are not appropriate, we may process personal information on the basis of vital interests.

For example, we may inform relevant organisations if we have a safeguarding concern about a vulnerable person.

How and when we process your personal data

1. Your personal data is not shared

We do not share or disclose to a third party, any information collected through our website.

1. Information you provide

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.

For example, when you leave a review or post a message on our website, we reasonably assume that you consent for the message to be seen by others. We may include your username with your message, and your message may contain information that is personal data.

Other examples include:

1. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal data, it is up to you to satisfy yourself about the privacy level of every person who might use it.

We do not specifically use this information except to allow it to be displayed or shared.

We do store it, and we reserve a right to use it in the future in any way we decide.

We provide you with a public profile page, the information on which may be indexed by search engines or used by third parties. The information you provide on that profile page may be made available to the public.

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal data that you have posted. You can make a request by contacting us at info@iconsent.ai. 

1. Payment information

Second option

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.

At the point of payment, you are transferred to a secure page on the website of WorldPay / PayPal / Stripe or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

1. Job application and employment

If you send us information in connection with a job application, we may keep it for up to [three years] in case we decide to contact you at a later date.

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for [six years] before destroying or deleting it.

1. Information obtained from third parties

Although we do not disclose your personal data to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.

No such information is personally identifiable to you.

1. Third party advertising on our website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

1. Credit reference

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

1. Disputes between users

In the event of a dispute between you and another user, provided that you consent, we may share your basic personal data, business information and contact information with the other user.

At our discretion, we may share other information to enable the dispute to be resolved through litigation or alternative dispute resolution methods.

1. Service providers and business partners

We may share your personal data with businesses that provide services to us, or with business partners.

As examples:

1. we may pass your payment information to our payment service provider to take payments from you
2. we may use fraud prevention agencies and credit reference agencies to verify your identity and we may pass your information to those agencies if we strongly suspect fraud on our website
3. we may pass your contact information to advertising agencies to use to promote our services to you
4. Referral partners

This is information given to us by you in your capacity as an affiliate of us or as a referral partner.

It allows us to recognise visitors that you have referred to us, and to credit to your commission due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship. 

We expect any affiliate or partner to agree to reciprocate this policy.

Use of information we collect through automated systems

1. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit a website that uses them. They allow information gathered on one web page to be stored until it is needed for use at a later date.

They are commonly used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.

They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors; and serve you advertisements that are relevant to your browsing history.

Some cookies may last for a defined period of time, such as one visit (known as a session), one day or until you close your browser. Others last indefinitely until you delete them.

Your web browser should allow you to delete any cookie you choose. It should also allow you to prevent or limit their use. Your web browser may support a plug-in or add-on that helps you manage which cookies you wish to allow to operate.

The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.

We use cookies in the following ways:

1. to track how you use our website
2. to record whether you have seen specific messages we display on our website
3. to keep you signed in to our website
4. to record your answers to surveys and questionnaires on our site while you complete them
5. to record the conversation thread during a live chat with our support team

[We provide more information about the cookies we use in our cookie policy].

1. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

1. Re-marketing

Re-marketing involves placing a ‘tracking technology’ such as a cookie, a ‘web beacon’ (also known as an ‘action tag’ or a ‘single-pixel GIF’) to track which pages you visit and to serve you relevant adverts for our services when you visit some other website.

The benefit of re-marketing technology is that we can provide you with more useful and relevant adverts, and not show you ones repeatedly that you may have already seen.

We may use a third-party advertising service to provide us with re-marketing services from time to time. If you have consented to our use of such tracking technologies, you may see advertisements for our products and services on other websites.

We do not provide your personal data to advertisers or to third-party re-marketing service providers. However, if you are already a member of a website whose affiliated business provides such services, that affiliated business may learn of your preferences in relation to your use of our website.

Other matters

1. Your rights

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.

We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org  

1. Use of our services by children

We do not sell products or provide services for purchase by children, nor do we market to children.

If you are under 18, you may use our website only with consent from a parent or guardian.

We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.

1. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

1. Delivery of services using third party communication software

With your consent, we may communicate using software provided by a third party such as Facebook (WhatsApp), Apple (Facetime), Microsoft (Skype) or Zoom Video Communications (Zoom).

Such methods of communication should secure your personal data using encryption and other technologies. The providers of such software should comply with all applicable privacy laws, rules, and regulations, including the GDPR.

If you have any concerns about using a particular software for communication, please tell us.

1. Data may be processed outside the European Union

Our websites are hosted in the UK.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within Ireland or any other country could be processed outside the European Union.

We use the following safeguards with respect to data transferred outside the European Union:

1. the processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
2. the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority.
3. we comply with a code of conduct approved by a supervisory authority.
4. we are certified under an approved certification mechanism as provided for in the Act.
5. both our organisation and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority relating to protection of your information.
6. Control over your own information

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes.

At any time, you may contact us to request that we provide you with the personal data we hold about you.

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

To obtain a copy of any information that is not provided on our website you should contact us to make that request.

When we receive any request to access, edit or delete personal data we first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Please be aware that we are not obliged by law to provide you with all personal data we hold about you, and that if we do provide you with information, the law allows us to charge for such provision if doing so incurs costs for us. After receiving your request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you should contact us to make your request.

This may limit the service we can provide to you.

We remind you that we are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to us doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which we may process it, we may do so on that basis.

1. Communicating with us

When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our business.

We may keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

1. Complaining

If you are not happy with our privacy policy, or if you have any complaint, then you should tell us by contacting us at support@iconsent.ai

When we receive a complaint, we record the information you have given to us on the basis of consent. We use that information to resolve your complaint.

We aim to investigate all complaints relating to user generated content. However, we may not be able to do so as soon as a complaint is made. If we feel that it is justified or if we believe that the law requires us to do so, we shall remove the content while do so.

Making a complaint may not result in the removal of the content. Ultimately, we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

If your complaint reasonably requires us to notify some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal data, you have a right to lodge a complaint with the Data Protection Commission (DPC). This can be done at https://www.dataprotection.ie/docs/complaints/1592.htm. We would, however, appreciate the opportunity to talk to you about your concern before you approach the DPC.

1. Retention period

Except as otherwise mentioned in this privacy notice, we keep your personal data only for as long as required by us:

1. to provide you with the services you have requested
2. to comply with other law, including for the period demanded by our tax authorities
3. to support a claim or defence in court
4. Compliance with the law

Our privacy policy complies with the law in Ireland, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011.

1. Review of this privacy policy

We shall update this privacy notice from time to time as necessary.

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